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You are here arrow Home arrow FAQ

Frequently Asked Questions about My eCoach


  1. What is My eCoach?
  2. What does My eCoach do?
  3. What tools and features does My eCoach provide?
  4. What is eCoaching?
  5. Why was My eCoach created?
  6. Why choose My eCoach over other services and providers?
  7. I want to sign up. What do I do first?
  8. If I sign up as a 30-day Trial Member, what happens after my membership expires?
  9. I’m an individual and would like to receive the added benefits of team membership. Can I join an existing team?
  10. How does My eCoach meet the requirements of the American Recovery and Reinvestment Act of 2009 (ARRA) and No Child Left Behind (NCLB)?
  11. What are some other ways to obtain funding?
  12. I would like to do a workshop or presentation at my school or district about My eCoach. Do you have resources available to help?
  13. Can I receive coaching? Can I become an eCoach?
  14. I am a teacher. Can I sign my classroom up as a team?
  15. How can I find resources matched to standards?
  16. How do I match standards to my projects?
  17. Why wouldn’t I add many standards if I believe they are matched to my project?
  18. Can I use the images and the other files from the My eCoach eLibrary?
  19. How can my project or resource be added to the eLibrary?
  20. What builder do you recommend if I want to create a class website?
  21. What is the difference between the My eCoach forums and blogs?
  22. What is the difference between My Locker and Toolkit?
  23. Why do I need to use the My eCoach Message Center when I have an effective email program?
  24. Why do I need My eCoach if I use Web 2.0 tools like blogs, wikis and social networks?
  25. Some of my projects look fine in the text editor and then show up beyond the template once I save it. How do I fix that?
  26. What should I do if I am having problems with my browser working with My eCoach?
  27. How do I use the Universal Builder to make my website look clean and professional?
  28. Where can I go to find help with using My eCoach?
  29. How do I report bugs or technical issues?
  30. Why does My eCoach have to charge a fee for full memberships?
  31. What can I do to help keep My eCoach affordable and advertisement-free?
Q 

1. What is My eCoach?


A 

My eCoach is both a customized service and an online community that can make you better at whatever you do. We carefully guide individuals and organizations towards realizing specific goals and shared visions. Coaching, publishing tools and free resources are all in one place. More Info

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Q 

2. What does My eCoach do?


A 

My eCoach:

  • offers customized visioning and professional development
  • gives you a customized place to organize your tools, resources, and projects
  • allows public and private spaces for you to do your work
  • provides tools for you to publish and connect with others
  • helps you reach your learning goals
  • offers coaching support for your projects
  • offers training for those who want to develop coaching skills
  • and so much more

More info

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Q 

3. What tools and features does My eCoach provide?


A 

My eCoach has numerous useful tools and features such as blogs, calendars, surveys, quizzes, website builders, an eLibrary with 50,000 royalty-free resources and projects, standards, team and reporting tools, tags, friends, widgets, and much more. For more information and details, go to tools and features.

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Q 

4. What is eCoaching?


A 

eCoaching helps you get better at whatever you do and guides individuals and organizations towards realizing specific goals and shared visions:

  • through online training, facilitation and support
  • using outside programs and/or the My eCoach program
  • in an effective and sustainable, train-the-trainer model

eCoaches help organizations determine their goals, refine expectations, find strengths of each member, choose the appropriate people from their organization to be eCoaches, design an effective and sustainable program to reach those goals, and train and support the eCoaches in implementing their goals.

More info

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Q 

5. Why was My eCoach created?


A 

My eCoach was originally created to supplement and enhance face-to-face professional development and coaching sessions in a sustainable, cost-effective way. Initially, My eCoach was developed with teachers, students, schools and districts in mind. Since then, My eCoach has evolved to become an online community focused on collaboration, learning, and coaching for organizations and groups of all backgrounds. More on history and goals

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Q 

6. Why choose My eCoach over other services and providers?


A 

My eCoach is a company that truly cares about helping others learn and attain their goals. With this in mind, My eCoach offers unique services and features:

  • Our customized eCoaching thoughtfully helps you identify, plan and reach your goals. We have over 15 years of eCoaching experience and know what it takes to create a successful online coaching program
  • My eCoach has everything you need, all in one place
  • My eCoach is safe and secure with support by My eCoach staff and Certificated eCoaches
  • My eCoach is sustainable: we coach you or a team member then you or your team member coaches your team
  • We can coach you on whatever platform or program you want to use, including Web 2.0 tools and our My eCoach program
  • No programmers or engineers are needed because My eCoach is hosted on our server. No need to adapt costly or even free modules to your server
  • My eCoach has both public and private spaces
  • My eCoach lets you own and control all of your work
  • My eCoach is an umbrella community for everyone: you can set up small teams within the larger community
  • My eCoach is cost-effective- limited access memberships are free and an Individual Lifetime Membership is only $35
  • My eCoach tools are customizable with cloning and co-authoring capabilities
  • My eCoach integrates free Web 2.0 tools in one place
  • My eCoach does not have advertisements on member-only pages
  • For educators, My eCoach has 50,000 royalty-free projects and resources- many are matched to state standards.


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Q 

7. I want to sign up. What do I do first?


A 

For individual memberships, click SIGN UP on the left hand menu or click here. You can join My eCoach today or sign up for a 30-day trial account. Once you are signed up, fill out your profile and upload a picture. You can learn more by viewing our tutorials and FAQ, exploring My eCoach features on your own, or by signing up for a team.

If you are with a group, school, district, company or organization, please contact us through the Contact Form or at 800.633.2248 to get you and your team started.

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Q 

8. If I sign up as a 30-day Trial Member, what happens after my membership expires?


A 

After the 30-day Trial Membership expires, you can choose to join the My eCoach community as an individual for only $35 for a Lifetime Membership. If you want to get your group, school, district, company, or organization started, contact us through the Contact Form or call 800.633.2248. If you choose not to join, you continue in My eCoach as a Free Member with limited access to features.

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Q 

9. I’m an individual and would like to receive the added benefits of team membership. Can I join an existing team?


A 

Certificated eCoaches will be offering free and for-fee teams that any Individual Member can join. Teams may be online courses, book clubs, support groups, and ongoing coaching. You can access these teams by logging in and choosing My Community from the left hand navigation bar. Go to Teams to Join and select a team that you wish to join.

If you were told by an eCoach to join a specific team and were given a code, then:

  • go to http://my-ecoach.com
  • click Sign Up
  • click New Member
  • put in the account code in the form to sign up

If you want to be part of a team and/or have team suggestions, contact us with a team suggestion.

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Q 

10. How does My eCoach meet the requirements of the American Recovery and Reinvestment Act of 2009 (ARRA) and No Child Left Behind (NCLB)?


A 

My eCoach provides the necessary tools and services that support 21st Century learning environments required in ARRA:

  • Comprehensive Professional Development Integration: My eCoach is based on a train-the-trainer model and helps you create a coaching program that builds a sustainable professional development program customized to meet your needs and goals.
  • Technology Coaches/Integration Specialists: Certificated eCoaches, trained on My eCoach tools and other programs that support 21st century learning environments, are available to coach
  • teachers around the country.
  • Professional Learning Communities: Many organizations set up their Professional Learning Communities as private teams to ensure a safe place for rich dialogue and sharing of confidential materials.
  • Education Portals: My eCoach is an education portal that has communication, collaboration, coaching, and publishing tools all in one place along with integrating other programs and Web 2.0 tools.
  • Digital Content: My eCoach members create and share standards-matched digital content with their teams and the entire My eCoach community.
  • Portfolio Assessments: My eCoach has multiple ePortfolio templates using the Universal Builder that includes coaching tools, commenting, and a digital drop box.
  • Blended Assessments (of 21st Century Skills): My eCoach allows the ability to upload video, podcasts, and other multi-media where teachers and coaches can provide comments and point to resources  for feedback. In private teams, coaches can observe teachers and students demonstrating classroom strategies for authentic assessment.
  • Virtual Learning: Teams, projects, surveys, and quizzes can be public or private for online learning for members and non-members.

To learn more about the American Recovery and Reinvestment Act of 2009 (ARRA), visit the State Educational Technology Directors’ Association website.

My eCoach tools and services also satisfy requirements of the 2001 reorganization of the Elementary and Secondary Education Act (ESEA), known as "No Child Left Behind," by the following:

  • Title IID - Enhancing Education Through Technology (EETT or E2T2). My eCoach provides an online community and helps districts develop their coaching programs to support their teachers as they include technology in their lessons to improve student achievement.
  • Title 1 - Improving The Academic Achievement Of The Disadvantaged
  • Title V, Part A: Innovative Programs in Education. My eCoach provides an innovative model that supports school reform efforts that focus on student-centered, project-based learning.  To learn more about the Enhancing Education Through Technology Program (EETT or E2T2), please visit the Education Department website.


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Q 

11. What are some other ways to obtain funding?


A 

My eCoach can help you design cost-effective, sustainable professional development. Contact us when you are planning your program and we can assist you in writing your proposals. Here are some websites that list education grants:



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Q 

12. I would like to do a workshop or presentation at my school or district about My eCoach. Do you have resources available to help?


A 

Yes. We can help you demonstrate the benefits of My eCoach by providing you with talking points, brochures, promotional material, and handouts. If you would like help, our staff and Certificated eCoaches are available to support you and/or provide a workshop. Contact us with the date, place of your presentation, and materials you might need for your presentation.

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Q 

13. Can I receive coaching? Can I become an eCoach?


A 

Yes. My eCoach trains mentors/trainers/coaches to be eCoaches when groups sign up as a team or on a contract basis. We also offer our training through our Basic eCoach Training and Certificated eCoach Program. Contact us through our Contact Form or by calling 800.633.2248.

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Q 

14. I am a teacher. Can I sign my classroom up as a team?


A 

Yes. My eCoach offers a Class Team membership for $100/year for up to 40 students. This option is open for teachers who understand and frequently use the tools and features in My eCoach. For $15 more, teachers can also request their own domain name (http://name.my-ecoach.com). Students will receive the access of an Individual Membership for the school year. Afterward, students can choose to buy the Individual Membership for a one-time fee of $35 or become Free Members with limited access.

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Q 

15. How can I find resources matched to standards?


A 

  • First go to My Toolkit > Standards on the left navigation bar to see a list of content, professional, and technology/information literacy standards.
  • There are national content standards, all 50 state content standards, professional national and some state professional standards, and technology standards.
  • If you do not see the standard set you are looking for (content, technology, or professional standard), click Add/Remove Standards to add any standard to your standards viewer. The standards are designed in a tree structure.
  • Click on the (+) text to open the standard and (-) text to close the standard.
  • If there is a magnifying glass in the viewer, then there are projects or resources aligned to that standard within My eCoach that you can see.


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Q 

16. How do I match standards to my projects?


A 

  • While you are creating a project in edit mode, click Add Standards to bring up the standards alignment tool.
  • Click the checkbox next to the standard and then click Align to Project to add it to your project. From there, you can continue adding more standards.
  • After you add standards, you can use the standards added area to view, add more, and remove standards.

If you have more questions, please view the Standards Tutorial accessible from the top bar on each page once you are logged in.

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Q 

17. Why wouldn’t I add many standards if I believe they are matched to my project?


A 

There are many discussions on this topic. Does “align” or “match” mean the project meets or addresses the standard? We suggest you discuss this with your team to determine the expectations for standards alignment.

For example, if a Web Resource List is a collection of websites about a topic, e.g., earthquakes, then it is best to select an earth science standard on earth structure and plate tectonics. Even though students will be reading the website content, align the project on earthquakes to science standards only unless you put in specific instructions on reading and note-taking strategies. If you add writing standards, you have to put in directions for students on what and how you want them to write. It is a good idea to ask someone to review your project to see if the standards you chose are appropriately aligned.

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Q 

18. Can I use the images and the other files from the My eCoach eLibrary?


A 

The My eCoach eLibrary is open to everyone and contains thousands of royalty-free resources that My eCoach members and partners have contributed for your use. These resources include photos, clipart, original art, lessons, video clips, audio files, templates, documents, handouts, presentations, and links to websites and books. We also have a group of specialists adding summaries, keywords, standards, questions, vocabulary words, and extension activities. You can use the directory to browse the categories or the search box to find a resource. When using these free resources, please credit the author, photographer, or artist using MLA or APA styles (our Citation Builder will help you cite and save your sources).

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Q 

19. How can my project or resource be added to the eLibrary?


A 

Anyone can submit a project or resource to the eLibrary.
To submit a project:

  1. First, create a project and make sure it is complete.
  2. In Edit mode, go to Customize to submit.
  3. Ask your eCoach or a colleague to review your project before you submit it.
  4. When your eCoach or colleague approves your project, click the check mark to submit it. By doing so, you will be asked to submit your project to the eLibrary for the eCoach staff to review and make accessible in the eLibrary.

To submimt a resource:
  1. Click on eLibrary from the Left hand navigation menu.
  2. Click on Submit a Resource to the eLibrary from the top
  3. Follow the instructions to submit either an image or website.
All eLibrary submissions are subject to the terms of the My eCoach User Agreement. My eCoach Staff reviews all submissions prior to publication in the eLibrary. Approved submissions will appear in the eLibrary within two weeks.

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Q 

20. What builder do you recommend if I want to create a class website?


A 

The Universal Builder is the best for you because you have so many options, flexibility, and can control who can access your website. The Universal Builder includes our text editor so you can upload any type of file and embed interactive activities. You can even ask for your own domain name for a small fee. This builder is available to Individual Lifetime Members and eCoaches.

To learn more, log in and choose tutorials from the top navigation bar. For more information, review the Universal Builder Tutorial.

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Q 

21. What is the difference between the My eCoach forums and blogs?


A 

Forums are online discussions for groups of people with a moderator(s) and general guidelines. They are used for threaded conversations only. You cannot add resources to the forums. Forums are set up by eCoaches as team forums or community forums set up by the eCoach staff. Teams use the team forums for private conversations that only members of the team can access.

Blogs are a type of website for regular entries and commentary, usually maintained by an individual or a team. Blogs have the text editor so you are able to add links, resources, pictures, videos, podcasts, etc. Team blogs are a great place to share proprietary materials, videos of students, and discuss best practices using resources and links. Members can set up personal, community, and public blogs and team blogs if they are on a team.

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Q 

22. What is the difference between My Locker and Toolkit?


A 

Your Toolkit is where you can find all of your tools to build certain projects. My Locker is where you store and access all of your projects and resources.

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Q 

23. Why do I need to use the My eCoach Message Center when I have an effective email program?


A 

Using the My eCoach internal Message Center will make all of your My eCoach tasks quicker and easier. When you use the Message Center:

  • Messages, file, and links are sent and received immediately to other members because members are accessing our server.
  • All messages are archived in your Message Center and can be saved in folders.
  • You can easily connect with other members and your team.
  • You can create a Contact List that can work with the calendar and many other My eCoach tools.
  • If you are on a team or group, you can send one message to everyone in that team or group.
  • You can set up groups in your Contact List from your Friends list.
  • You can set your settings to notify you in another email program when someone sends you a message in the Message Center.
  • You can use the text editor to add text, links, and most types of files, including podcasts.
  • Our Message Center is safe and secure.
  • There is no spam or advertisements.


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Q 

24. Why do I need My eCoach if I use Web 2.0 tools like blogs, wikis and social networks?


A 

There are so many different Web 2.0 tools that it becomes a timely task just organizing them all. Among the other great My eCoach features, My eCoach offers many of these tools PLUS allows you to use and organize these tools, projects and resources all in one place. No other Web 2.0 tool does that. Additionally, My eCoach has helpful features unique only to My eCoach including:

  • Cloning projects and lessons
  • Co-authoring projects along with planning and reflection tools
  • Surveys that easily allow the ability to disaggregate data

With My eCoach and your Web 2.0 tools, you can also:
  • Copy any collaborative text and paste it anywhere the text editor is used, including your blog or Universal Builder
  • Have the ability to embed surveys, quizzes, videos, flash games, applets, and other Web 2.0 tools such as iPaper, SlideShare, and VoiceThread.
  • Set up a private space for your coursework in sites like Moodle or Wikispaces and then link to your lessons, blogs, surveys created in My eCoach.


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Q 

25. Some of my projects look fine in the text editor and then show up beyond the template once I save it. How do I fix that?


A 

  1. Resources were added that are larger than the template. If the original size of the template was 800w, some tables or pictures can throw the text outside of the template. You can change the size of the template of your project to 1000w under the Customize tab. This problem can also be resolved by reducing the size of your resources, (i.e. images or tables) so that they are no larger than 1000 pixels wide.

  2. There are only a few word processing programs that work with WYSIWYG Web Editors. To avoid this problem, we recommend typing all of your text directly into the text editor instead of using a word processing program. You can also try using Google Docs or TextEdit as your word processing program and then cutting and pasting from there. Please note that if you copy text from Microsoft Word, you may bring over code that doesn’t work well with WYSIWYG Web Editors. You can fix this by manually cleaning up the code by viewing the source code.


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Q 

26. What should I do if I am having problems with my browser working with My eCoach?


A 

My eCoach works best with Firefox. Click here to get Firefox for free.

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Q 

27. How do I use the Universal Builder to make my website look clean and professional?


A 

Here are some design tips:

  • Limit your fonts and font colors. Choose one font style, one color and one font size for the body of your text. Limit how many colors and font sizes you use for your headings.
  • Limit bold type and capitalization to headers only.
  • Aim to use a maximum of two photos per page, depending on what your site is about.
  • Trim long pages and/or make another page under a tab.
  • If you only have one page under a tab, do not title the page.
  • Be concise with headers and information with bullet points or use images to get your point across.
  • Browse the Internet and mimic text styles and layout of sites that you like and are easy to read.
  • Align smaller images to the left or right of text so text wraps. Center large pictures below or above the text.


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Q 

28. Where can I go to find help with using My eCoach?


A 

  • For frequently asked questions, scroll through this page.
  • To learn more about My eCoach features and tools, members can log in and review the Tutorials on the top navigation bar.
  • If this is a technical support question, members can log in, click on Tech Support from the navigation bar on the top right, and submit a support ticket.
  • If you are doing a workshop and have questions, members can list the workshop on their calendar and send us an invite.
  • If you would like eCoaching or if this is an urgent request for the My eCoach staff, you can contact us via the Contact Form or at 800.633.2248.

Non-urgent requests will be answered within 48 hours during regular business hours.

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Q 

29. How do I report bugs or technical issues?


A 

Members can click Tech Support on the bar at the top of every page. Your request is submitted to our technical team. You will receive a notice saying your report was received and we will do our best to fix the bug as soon as possible. If the issue is an urgent request, please contact us through our Contact Form or by calling 800.633.2248.

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Q 

30. Why does My eCoach have to charge a fee for full memberships?


A 

For those who want free use of My eCoach, we offer a Free Membership. Our Free Membership has limited access to My eCoach, is free of advertising, and does not have a hidden monthly fee. Our Individual Lifetime Memberships also are free of advertising and hidden monthly fees, but have the upgrade of full access to the great tools and features of My eCoach.

The inexpensive, one-time fee of $35 for an Individual Lifetime Membership allows My eCoach to sustain and continue providing the wonderful features and tools that the My eCoach community has come to love. If you are concerned with your budget, we recommend that you consider the total cost of ownership (and hidden fees) when you adopt any program. My eCoach is very affordable for the quality and quantity of resources and content. Contact us today to see what My eCoach program can work within your budget.

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Q 

31. What can I do to help keep My eCoach affordable and advertisement-free?


A 

The power of My eCoach comes from contributions from our members and partners. Click here to tell a friend about the wonderful features of My eCoach or spread the word by friending us in Facebook. If you like a blog or a resource, take a moment to comment, share it with others, or add it as a favorite. If you would like to donate, any amount will help keep My eCoach cost-effective and up-to-date. If you would like to co-author grants, become an eCoach, or partner with us, please contact us through our Contact Form or by calling 800.633.2248

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"I started teaching at 55. It's never too late. I owned gymnastics schools for 30. It was getting to rough on my body so I went back to college at 50. I love teaching children. What a glorious profession!"


pictureJeanne Mitchell
2nd Grade Teacher
Maui - Lana'i City/Island, HI








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