There usually is one manager of an online community. The manager can be called a community manager, a team manager, or an eCoach. The members of your community will need to trust you to feel safe in your community. Here are seven tips to ensure a trusting relationship with the members of your community.
1. Personalize your Community
Ask your community members to fill out their profile, add a picture, and share information about themselves. Encourage members to introduce themselves right away in the discussion forum. Personalize all communications you have with each member. If you ... more...
Since Facebook made changes to their privacy issues, users have made some drastic moves like removing themselves from Facebook. Trust is a big concern online. Dan Martell in his study on Flowtown by Pew wrote:
The way that people interact and conduct themselves online is changing,
and with the discussion surrounding privacy and social networks
escalating in recent weeks, it seems that we have reached a tipping
point. Pew Research recently released a study that focuses on
individuals’ online identities, which takes into consideration
reputation management and what people are really using ... more...
Last Comment By Cheryl Vitali June 4, 2010 -- 07:53 PM
Mutual trust is a shared belief that you can depend on each other to achieve a common purpose. [How to Build Trust]
Have you joined a lot of online communities? If so, which ones are you an active member? Why? Could trust be one part of it? Each community is designed around a purpose or shared vision. If each member realizes their personal goals are in sync with the goals or purpose of the community or their goals helped design the community goals, then each person will work to keep the community going. When there is no purpose, the community falls apart. [Purpose in Learning Communities... more...