Web 2.0 connects people and harnesses collective intelligence. There are no boundaries. It is a platform that delivers a service where customers use a specialized database. Google is a good example of Web 2.0 - much like a phone call, which happens not just on the phones at either end of the call, but on the network in between. Google happens in the space between browser and search engine and destination content server, as an enabler or middleman between the user and his or her online experience.
The Web 2.0 lesson is to "leverage customer self-service and algorithmic data management to reach ... more...
Last Comment By Tonya Herron November 1, 2006 -- 11:47 AM