There usually is one manager of an online community. The manager can be called a community manager, a team manager, or an eCoach. The members of your community will need to trust you to feel safe in your community. Here are seven tips to ensure a trusting relationship with the members of your community.
1. Personalize your Community
Ask your community members to fill out their profile, add a picture, and share information about themselves. Encourage members to introduce themselves right away in the discussion forum. Personalize all communications you have with each member. If you ... more...
Since Facebook made changes to their privacy issues, users have made some drastic moves like removing themselves from Facebook. Trust is a big concern online. Dan Martell in his study on Flowtown by Pew wrote:
The way that people interact and conduct themselves online is changing,
and with the discussion surrounding privacy and social networks
escalating in recent weeks, it seems that we have reached a tipping
point. Pew Research recently released a study that focuses on
individuals’ online identities, which takes into consideration
reputation management and what people are really using ... more...
Last Comment By Cheryl Vitali June 4, 2010 -- 07:53 PM