Take big breaths. Yes, I can do it. I'm putting in a new phone, fax, and DSL line. I'm testing my patience. Before, when things didn't work out as well as I thought they would, I would find myself breathing faster, heart rate sped up, and clenched my teeth. I'm learning to be aware of these feelings, my reactions, and today I was tested to see if I could do it.
I moved from one area code to another which means my phone and fax numbers on all my marketing materials will be different, have to forward, and pay a small fortune per phone call. We have a backup server that we keep in our office so we needed static IPs. Luckily, our server is in Texas being managed by the greatest company, Softlayer. I recommend them highly. I thought of going to cloud computing - they have it, but need to do one step at a time here.
So back to the phone company: you see we have Comcast for our home number and getting AT&T for business. Comcast switched all the jacks and removed the AT&T jack that used to be for my business. AT&T turned the service on, but there was no jack to hook into. So we had to schedule a tech to come out and put in a new jack where there used to be one that Comcast removed. How about that or competition?
Just take the jack out and then you have to use Comcast. So the tech plugged in the new phone into the Comcast jack and replaced our house phone. After being calm, taking a few breaths, he got it that we still need the home phone with Comcast and put in a new jack for our business line. It's been over an hour and I'm still calm. Have DSL for home and AT&T scheduled putting in the phone then the DSL. So now the phone is done. Have fax in and out and now he tells me that DSL install was not scheduled after all. I'm just going to take a few more deep breaths and go for a walk.