What personal information does My eCoach collect?
The information we gather from users enables us to personalize and improve our services. We collect the following types of information from our users:
Personal Information You Provide to Us:
We may receive and store any information you enter on our website in connection with your registration to use our service or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features and/or use our services or website. The Personal Information you provide may be used for such purposes as responding to your requests for certain services, answering questions you may have, and communicating with you about features of the service.
Personal Information Collected Automatically:
We may receive and store certain types of information whenever you interact with our website or services. My eCoach may choose to automatically receive and record information on our server logs from your browser including your IP address, My eCoach cookie information, and the page you requested.
Generally, our service may automatically collect usage information, such as the numbers and frequency of visitors to our site and its components. My eCoach only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often users use parts of the website or services so that we can make the website and services appealing to as many users as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and our website, so that they, too, may provide you with an optimal online experience. Usage information is also collected per team for the eCoach to determine how often their team members login in a given period.
E-mail and Message Communications:
We may receive a confirmation when you send or receive a message from My eCoach via the message center if you selected the option to receive an email notification. My eCoach may use this confirmation to help us make such emails or other messages effective and to make sure messages are received to and from the appropriate person. We may also send My eCoach members emails about their registration, customer account information and updates to the My eCoach community in general.
What About Cookies?
Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. My eCoach cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to personally identify you.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.
Will My eCoach share any of the personal information it receives?
Personal Information about our users is an important part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below, unless we receive your consent.
Agents: We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide services to you. Unless we tell you differently, My eCoach’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if My eCoach or substantially all of its assets were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of My eCoach may continue to use your Personal Information as set forth in this policy.
Protection of My eCoach and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with any law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of My eCoach, our users, or others. This includes exchanging information with other companies and organizations for fraud and copyright/intrellectual property protection.
What personal information can I access?
My eCoach may allow you to access certain information about you for the purpose of viewing, and in certain situations, updating that information. To accomplish this, you should go to the “View Profile” folder next to your name then to "About Me" to change your name and contact information. The types of information that you can access and update will change immediately when you click Save. You and your eCoach can view all information but choose to hide some information from others such as your email address.
Questions or concerns
If you have any questions or concerns regarding privacy in the My eCoach community, please Contact Us with a detailed message. We will make every effort to resolve your concerns.