Providing Excellent Customer Service
Meet the Author

Steven Patrick
My Marketing Text

An experienced energetic Training Manager and Instructional Designer that has demonstrated success with cross-functional training teams to propel organizational goals with cost savings, employee motivation, retention and strengthening human capital. Ensures that the knowledge and skills of employees are current with updated technology and aligned with customer expectation to generate a corporate-friendly environment.



My Philosophy

"Learning is not the learning of facts, but the training of the mind to think", -Albert Einstein



My Roles and Responsibilities
  • Training Management
  • Instructional Systems Design
  • Program Management
  • Instructor Led Training
  • Distant Learning
  • Interactive Courseware Development
  • Multimedia Instruction
  • Training Technology